Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals to help improve the business, and identify areas of growth based on digital advertising campaigns. Purpose of the role As a Digital Marketing Consultant your role is to identify and apply the appropriate advertising solutions through an active collaboration with Dutch companies and Digital Marketing & Online Advertising Agency Partners. You would work with a wide variety of advertisers, and deliver the optimal digital advertising solution for each customer. It is a target driven environment, where you will work towards individual sales targets and be part of a larger sales team increasing the Client customer base across EMEA. You will be part of the largest team who creates unique customer experiences while actively affecting the Dutch online marketing environment. Responsibilities Implement creative ways to improve our client companies and agency relationships, by tailoring and sharing performance-enhancing suggestions, and upsell or promote other Google products. Provide strategic advice and help businesses and agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role. Consistently deliver against assigned quota, while prioritising and delivering outstanding customer sales experience. Communicate with the customers proactively, via phone, video conference and email. Benefits Full time position (39h per week, Monday to Friday). Permanent Contract. Salary: 30.000€ gross/year + up to 3.500€ gross/year in bonus. This is a Hybrid working model in Barcelona. Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project). Relocation support 4 weeks of intense introduction training on Google Ads and specific sales training. A permanent presence of coaches who will facilitate your personal and professional development. Established career path to grow within the project. Continuous training and certifications within Google products. Bi-weekly, monthly or quarterly contests. Employment with the world's largest provider of contact centre services. Excellent work environment, great colleagues, social arrangements and personal development. Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team. Office location surrounded by the sea (World Trade Center, Barcelona, Spain).
Jornada completa
Contrato indefinido
Salario sin especificar
marketing
Danish Digital Marketing Consultant - Google Ads Products
Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals to help improve the business, and identify areas of growth based on digital advertising campaigns. Purpose of the role As a Digital Marketing Consultant your role is to identify and apply the appropriate advertising solutions through an active collaboration with Danish companies and Digital Marketing & Online Advertising Agency Partners. You would work with a wide variety of advertisers, and deliver the optimal digital advertising solution for each customer. It is a target driven environment, where you will work towards individual sales targets and be part of a larger sales team increasing the Client customer base across EMEA. You will be part of the largest team who creates unique customer experiences while actively affecting the Danish online marketing environment. Responsibilities Implement creative ways to improve our client companies and agency relationships, by tailoring and sharing performance-enhancing suggestions, and upsell or promote other Google products. Provide strategic advice and help businesses and agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role. Consistently deliver against assigned quota, while prioritizing and delivering outstanding customer sales experience. Communicate with the customers proactively, via phone, video conference and email. Benefits Full time position (39h per week, Monday to Friday). Salary: starting from 23.876,19€ gross/year + up to 3.407,56€ gross/year in bonus. This is a Hybrid working model in Barcelona. Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project). Permanent Contract. Relocation support 4 weeks of intense introduction training on Google Ads and specific sales training. A permanent presence of coaches who will facilitate your personal and professional development. Established career path to grow within the project. Continuous training and certifications within Google products. Bi-weekly, monthly or quarterly contests. Employment with the world's largest provider of contact centre services. Excellent work environment, great colleagues, social arrangements and personal development. Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team. Office location surrounded by the sea (World Trade Center, Barcelona, Spain).
Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment. Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a creative, data-driven campaign specialist. In this role, you will partner with an assigned portfolio of new clients in order to help them develop their first online advertising campaigns with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual targets as well as be part of a larger onboarding team. Responsibilities * Serve as a trusted consultant with customers to onboard and develop PPC Campaigns * Detect and understand the customer’s needs and objectives * Be responsible for increasing spend, upsell and sustainability * Handle a high volume of potential clients on a daily basis through phone calls Benefits * Full time position (39h per week, Monday to Friday). * Salary: 23.876€ gross/year + up to 3.408€ gross/year in bonus. * This is a Hybrid working model in Barcelona. * Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project) * Permanent Contract. * 2 or 3 weeks of intense introduction training on products and specific sales training. * Employment with the world’s largest provider of contact center services. * Excellent work environment, great colleagues, social arrangements and personal development. * Office location surrounded by the sea (World Trade Center, Barcelona, Spain). Relocation package: * Flight ticket * Accommodation in a nice individual studio * Support with a private Health Insurance
Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment. Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a creative, data-driven campaign specialist. am. Responsibilities * Serve as a trusted consultant with customers to onboard and develop PPC Campaigns * Detect and understand the customer’s needs and objectives * Be responsible for increasing spend, upsell and sustainability * Handle a high volume of potential clients on a daily basis through phone call Benefits * Full time position (39h per week, Monday to Friday). * Salary: 22.785€ gross/year + up to 2.734€ gross/year in bonus. * This is a Hybrid working model in Barcelona. * Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project) * Permanent Contract. * 2 to 4 weeks of intense introduction training on products and specific sales training * Employment with the world’s largest provider of contact center services. * Excellent work environment, great colleagues, social arrangements and personal development. * Office location surrounded by the sea (World Trade Center, Barcelona, Spain Relocation package: * Flight ticket * Accommodation in a nice individual studio * Support with a private Health Insurance
Description Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals to help improve the business, and identify areas of growth based on digital advertising campaigns. Purpose of the role As a Digital Marketing Consultant your role is to identify and apply the appropriate advertising solutions through an active collaboration with German companies and Digital Marketing & Online Advertising Agency Partners. You would work with a wide variety of advertisers, and deliver the optimal digital advertising solution for each customer. It is a target driven environment, where you will work towards individual sales targets and be part of a larger sales team increasing the Client customer base across EMEA. You will be part of the largest team who creates unique customer experiences while actively affecting the German online marketing environment. Responsibilities * Implement creative ways to improve our client companies and agency relationships, by tailoring and sharing performance-enhancing suggestions, and upsell or promote other Google products. * Provide strategic advice and help businesses and agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role. * Consistently deliver against assigned quota, while prioritising and delivering outstanding customer sales experience. * Communicate with the customers proactively, via phone, video conference and email. Benefits * Full time position (39h per week, Monday to Friday). * Permanent Contract * Salary: starting from 30.000€ gross/year + up to 3.500€ gross/year in bonus. * with possibilities to overachieve) * This is a Hybrid working model in Barcelona. * Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project). * Relocation Support * 4 weeks of intense introduction training on Google Ads and specific sales training. * A permanent presence of coaches who will facilitate your personal and professional development. * Established career path to grow within the project. * Continuous training and certifications within Google products. * Bi-weekly, monthly or quarterly contests. * Employment with the world’s largest provider of contact centre services. * Excellent work environment, great colleagues, social arrangements and personal development. * Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team. * Office location surrounded by the sea
Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals to help improve the business, and identify areas of growth based on digital advertising campaigns. Purpose of the role As a Digital Marketing Consultant your role is to identify and apply the appropriate advertising solutions through an active collaboration with French companies and Digital Marketing & Online Advertising Agency Partners. You would work with a wide variety of advertisers, and deliver the optimal digital advertising solution for each customer. It is a target driven environment, where you will work towards individual sales targets and be part of a larger sales team increasing the Client customer base across EMEA. You will be part of the largest team who creates unique customer experiences while actively affecting the French online marketing environment. Responsibilities * Implement creative ways to improve our client companies and agency relationships, by tailoring and sharing performance-enhancing suggestions, and upsell or promote other Google products. * Provide strategic advice and help businesses and agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role. * Consistently deliver against assigned quota, while prioritising and delivering outstanding customer sales experience. * Communicate with the customers proactively, via phone, video conference and email. Benefits * Full time position (39h per week, Monday to Friday). * Permanent Contract. * Salary: starting from 26.000,00€ gross/year + up to 4.500,00€ gross/year in bonus. * This is a Hybrid working model in Barcelona. * Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project). * Relocation support * 4 weeks of intense introduction training on Google Ads and specific sales training. * A permanent presence of coaches who will facilitate your personal and professional development. * Established career path to grow within the project. * Continuous training and certifications within Google products. * Bi-weekly, monthly or quarterly contests. * Employment with the world’s largest provider of contact centre services. * Excellent work environment, great colleagues, social arrangements and personal development. * Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team. * Office location surrounded by the sea
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range; a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.
About the Role:
An opportunity has arisen for an IT Manager position to join our IT Department in Jumeirah Mallorca.
The main duties and responsibilities of this role are:
Develop and implement property-specific IT plans aligned with Group IT strategy, ensuring SLA adherence and quality controls.
Manage the property’s IT deliveries by swiftly resolving impediments and adapting to changes effectively and collaborate with Group IT to integrate hotel systems, cybersecurity, and enterprise architecture initiatives within the property.
Facilitate issue resolution and risk management, escalating as necessary to advisory committees.
Ensure compliance with IT standards, operational processes, security protocols, and data protection policies.
Enhance end-user and customer support, striving for optimal service availability and uptime.
Evangelize digital adoption internally and externally, prioritize customer experience, identify disruptive trends, and drive innovation culture through training and coaching.
About the benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.
At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.
Join a Company that is Powering the Future of Finance with AI
RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.
The Opportunity:
RavenPack is hiring a Head of Product Management for Mobile Apps to join our pack in Marbella, Spain. Mobile Apps is a key growth and relationship building area for RavenPack. The Mobile Apps team is responsible for the strategy, design and platform quality for our Mobile Apps. We are working on consumer facing initiatives to improve the quality of our experience, reliably onboard our customers into our new Bigdata.com ecosystem and drive engagement.
In this strategic role, you will have exposure to the business and leadership team, will be responsible for high-impact decisions and growth initiatives that are encouraged to drive material change for the company. Experience building and launching sophisticated, high quality, consumer facing mobile app experiences that connect deeply with customers that strengthens dedication and brand love. You will demonstrate flexibility and willingness to roll up your sleeves, have a start-up mentality, thrive in ambiguous environments and know how to think big while driving incremental change!
App virality, gamification and network effects are all key pieces to the experience we are looking for.
What You'll Do:
Apply vision, strategy, and thought leadership for our mobile Apps
Build and cultivate strong cross-functional relationships, influencing and elevating outcomes
Help develop and build a vision that connects RavenPack’s new Bigdata.com offering into a customer-first experience
Identify green field opportunities, outstanding to mobile apps, to better serve customers from ideation to feature launch
Launch features with a high-quality bar for design and CX, resulting in sophisticated and complete customer experiences
Collaborate with cross-functional business, design, product, and engineering collaborators to align on the product strategy and maintain recurring communication to share updates and bring together suggestions.
Guide and influence cross-functional teams of product managers, engineers, designers, and business/financial analysts while playing a key role in prioritizing and communicating their work across the organization
Work with UX research and Customer Service to bring together qualitative customer feedback and leverage the same for roadmap/ feature validation
Work closely with app technology engineers attending daily and weekly Scrum meetings
What You'll Need:
Technical Skill: 5+ in Product Management for Mobile Apps
Strategic Business Partner: A business partner to the Technology leadership team, Development Engineers, Design, Brand and Product organizations
Industry Experience: 7+ years of experience in retail, eCommerce, or financial services
Customer Exposure: Experience interacting with influential customers including the CEO and CTO.
A history of launching premium, consumer-facing app products and/or features with a customer first approach, delivering significant business impact
Experience building or working on businesses that demonstrate social and content as part of customer journeys
Familiar with and know the importance of defining and impacting KPI’s
Experience working in a culture of experimentation, learning, and innovation to seek user needs
Experience in communicating clearly (verbally and in writing) to senior leadership audiences internally and externally.
Strong ability to communicate sophisticated financial concepts in a simple way and to tailor key messages and presentation style to multiple audiences
Ability to build collaborative and mutually beneficial relationships with all customers and lead conflict resolution.
Success in crafting an inclusive culture that builds trust between cross-functional teams to drive the success of the entire company
BA or BS in Computer Science or equivalent experience. MBA a plus
Position will require travel, ~5x per year
What's in it for you?
Growth Opportunity: Join a team building AI that truly matters, contributing to making Gen-AI useful for finance and business research in a rapidly growing company with 180+ team members across offices in Marbella and New York.
Our Headquarters is located in Marbella. Following the initial onsite onboarding period, we offer a hybrid work model, allowing for up to 2 days remote per week.
Free Company shuttle bus from Malaga, Fuengirola, Riviera and Estepona.
You will have ownership of projects working in a collaborative environment where we will value your contribution.
You will work in an agile environment able to react quickly to changes with a fairly flat hierarchy.
As we encourage continuous learning, we will support your ongoing training.
Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Description Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals to help improve the business, and identify areas of growth based on digital advertising campaigns. Purpose of the role As a Digital Marketing Consultant your role is to identify and apply the appropriate advertising solutions through an active collaboration with Danish companies and Digital Marketing & Online Advertising Agency Partners. You would work with a wide variety of advertisers, and deliver the optimal digital advertising solution for each customer. It is a target driven environment, where you will work towards individual sales targets and be part of a larger sales team increasing the Client customer base across EMEA. You will be part of the largest team who creates unique customer experiences while actively affecting the Danish online marketing environment. Responsibilities Implement creative ways to improve our client companies and agency relationships, by tailoring and sharing performance-enhancing suggestions, and upsell or promote other Google products. Provide strategic advice and help businesses and agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role. Consistently deliver against assigned quota, while prioritizing and delivering outstanding customer sales experience. Communicate with the customers proactively, via phone, video conference and email. Benefits Full time position (39h per week, Monday to Friday). Salary: starting from 24.650€ gross/year + up to 4.350€ gross/year in bonus. This is a Hybrid working model in Barcelona. Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project). Permanent Contract. Relocation support 4 weeks of intense introduction training on Google Ads and specific sales training. A permanent presence of coaches who will facilitate your personal and professional development. Established career path to grow within the project. Continuous training and certifications within Google products. Bi-weekly, monthly or quarterly contests. Employment with the world's largest provider of contact centre services. Excellent work environment, great colleagues, social arrangements and personal development. Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team. Office location surrounded by the sea (World Trade Center, Barcelona, Spain).
Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals to help improve the business, and identify areas of growth based on digital advertising campaigns. Purpose of the role As a Digital Marketing Consultant your role is to identify and apply the appropriate advertising solutions through an active collaboration with Dutch companies and Digital Marketing & Online Advertising Agency Partners. You would work with a wide variety of advertisers, and deliver the optimal digital advertising solution for each customer. It is a target driven environment, where you will work towards individual sales targets and be part of a larger sales team increasing the Client customer base across EMEA. You will be part of the largest team who creates unique customer experiences while actively affecting the Dutch online marketing environment. Responsibilities Implement creative ways to improve our client companies and agency relationships, by tailoring and sharing performance-enhancing suggestions, and upsell or promote other Google products. Provide strategic advice and help businesses and agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role. Consistently deliver against assigned quota, while prioritising and delivering outstanding customer sales experience. Communicate with the customers proactively, via phone, video conference and email. Full time position (39h per week, Monday to Friday). Permanent Contract. Salary: 30.000€ gross/year + up to 3.500€ gross/year in bonus. This is a Hybrid working model in Barcelona. Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project). Relocation support 4 weeks of intense introduction training on Google Ads and specific sales training. A permanent presence of coaches who will facilitate your personal and professional development. Established career path to grow within the project. Continuous training and certifications within Google products. Bi-weekly, monthly or quarterly contests. Employment with the world's largest provider of contact centre services. Excellent work environment, great colleagues, social arrangements and personal development. Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team. Office location surrounded by the sea (World Trade Center, Barcelona, Spain). If you want to know more about moving to Barcelona, please click
Description Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals to help improve the business, and identify areas of growth based on digital advertising campaigns. Purpose of the role As a Digital Marketing Consultant your role is to identify and apply the appropriate advertising solutions through an active collaboration with Norwegian companies and Digital Marketing & Online Advertising Agency Partners. You would work with a wide variety of advertisers, and deliver the optimal digital advertising solution for each customer. It is a target driven environment, where you will work towards individual sales targets and be part of a larger sales team increasing the Client customer base across EMEA. You will be part of the largest team who creates unique customer experiences while actively affecting the Norwegian online marketing environment. Responsibilities * Implement creative ways to improve our client companies and agency relationships, by tailoring and sharing performance-enhancing suggestions, and upsell or promote other Google products. * Provide strategic advice and help businesses and agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role. * Consistently deliver against assigned quota, while prioritising and delivering outstanding customer sales experience. * Communicate with the customers proactively, via phone, video conference and email. Benefits * Full time position (39h per week, Monday to Friday). * Salary: starting from 25.500€ gross year + up to 4.500€ gross/year in bonus. * This is a Hybrid working model in Barcelona. * Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project). * Permanent Contract. * Relocation support * 4 weeks of intense introduction training on Google Ads and specific sales training. * A permanent presence of coaches who will facilitate your personal and professional development. * Established career path to grow within the project. * Continuous training and certifications within Google products. * Bi-weekly, monthly or quarterly contests. * Employment with the world's largest provider of contact centre services. * Excellent work environment, great colleagues, social arrangements and personal development. * Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team. * Office location surrounded by the sea (World Trade Center, Barcelona, Spain).
Jornada indiferente
Contrato indefinido
25.000€ - 30.000€ bruto/año
marketing
Google Cloud - Retention and Expansion Sales Specialist
We offer a 10-month project at a leading Tech company|Experience selling to clients in the enterprise cybersecurity or IT field.
Our client is one of the Big Five companies in the American information technology industry that specialises in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.
You work within one or more teams to support sales strategy implementation, opportunity sizing, pitching and deployment of solutions to customers.
You demonstrate full working knowledge of supported industry or vertical, and an understanding of cloud's product and technology developments.
As part of digital sales, you focus on higher velocity & transactional sales cycles in all business segments, bringing the company's portfolio into companies around the world. Handling customers and stakeholder relationships with ease, you drive business directly over the phone/video call, from the office and indirectly via re-seller partners, ensuring that customers receive high quality customer experience.
In addition to having a passion for sales, you also possess analytical, organisational and creativity skills that allow you to prioritise high value customers and drive new business growth opportunities at scale.
You deliver full pieces from the team's strategic plan for accounts, such as identifying customer needs, catalysing customer actions, campaign or product implementation, optimisation and troubleshooting, product adoption and expansion, and core account hygiene, with minimal assistance. Achieve revenue objectives expected for the team.
Identify and recommend creative ways to improve on troubleshooting defined problems via selection of better methods/tools. Address commonly escalated issues or triage when required. Easily drive identification of customer needs and translate their objectives into the right upsell solutions that can help clients meet KPIs.
Identify key stakeholders internally to build network and contribute to cross-team collaborations. Develop relationships with customers, acting as a point of contact for customers/agencies.
Knowledge & Skills
Ability to convert and/or uncover open-ended real world problems within the business context into trackable metrics or a structured analytical/statistical framework, as well as the ability to generate business-related insights from data analysis in a way that is meaningful to the stakeholders.
Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. This includes the ability to use data to add value to business planning and strategies. Proactively identify impactful business opportunities and/or gaps in systems and workflows. Develop a plan of action and influence / drive team for large business outcomes.
Knowledge of Google Cloud and associated market / industry trends and buyer personas.
Ability to build trusting, collaborative relationships and rapport internally and externally and is seen as a trusted advisor. This includes being approachable, engaged, authentic, and relating well to people regardless of personality or background.
Ability to identify and establish links between the customers objectives and business objectives. This includes choosing the most appropriate or creative solution based on the identified needs and providing a clear benefit(s) of each solution pitched. Ability to compel and/or produce effects on the actions, behaviors, opinions of others without positional authority.
Ability to ask the right questions based on customer business objectives and point of views, to unlock opportunities and to align company, partner, and end-user goals.
Ability to use knowledge of the customer's buying cycle and competitors offerings to position and drive the business to the next level.
Ability to establish or adapt sales/partnership strategies by integrating and applying ones understanding of the customer, competitive intelligence, external trends, and data from lagging/leading metrics. This includes knowledge and application of basic sales/partnership concepts and techniques (e.g., discovery, qualifying individuals, relationship mapping, objection handling, upselling, closing, outreach).
Responsibilities:
Drive product conversion, upsell, adoption and customer satisfaction over the phone with customers. Work hands-on with Google Cloud products to demonstrate integrations in customer environments.
Work with reseller partners to generate additional demand and execute sales cycles through partner channels.
Identify opportunities for cross-sell of other company products.
Prepare and deliver product messaging in an effort to highlight Google Cloud value proposition using value and solution selling techniques. Develop slide presentations, exec briefings, product demonstrations, white papers, and other key documents.
Liaise with marketing and product teams to improve the overall experience. Work hand-in-hand with Field Sales, Engineering, Customer Success, TAM, SE,SMB and Sales/Business Development functions to explore opportunities from a technical perspective, and collaboratively qualify opportunities.
Make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimise Google Cloud effectiveness.
Leverage customer feedback to drive improvements to the content shared with the customers.
We offer a 10-month contract based in Malaga or Madrid, and a competitive salary + a sales bonus plan (paid quarterly).
The work will be in hybrid format: 2 days off-site and 3 days on-site.
In collaboratie we are working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to work remotely in Slovenia. The successful candidates would support customers of financial services company.
Location: Remote/work from home in Slovenia
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction
Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels
Navigate internal and external documentation and resources to provide world-class service
Identify and escalate priority or unresolved issues to appropriate internal teams
Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures
Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues
Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client
Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service
Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere.
REQUIREMENTS:
System knowledge:
Very good user knowledge of common PC applications
Communicative knowledge / social skills / soft skills: Very good knowledge of German (at least C1 level);
Good ability to express yourself verbally and in writing in German
If you have answered yes to the questions above, stay with us and keep on reading.
After 6 years in the corporate venture-building industry in Spain, we are launching our Master’s graduate program to provide an accelerated learning experience within the venture building world.
We are starting to recruit the next cohort of our Master’s graduate program Fix-Term Contract Builder passionate about creating new ventures with top corporates that will change our world at a challenging and fulfilling rhythm!
About the Job
Throughout the program, the selected candidates will learn about our venture building methodology and will work hand-in-hand with our Building team in our Insigths phase to understand market problems, trends, and possible solutions. In our Labs phase, candidates will learn how to validate a business concept from scratch, apply experiments, build MVPs, and implement pilots to learn from real-life experiences. Once our business concepts are validated, during the Ventures phase, we accompany the new venture through its set-up, go-to-market, and early growth challenges.
Our team of builders is the heart of Byld, the reason why they need to know about supporting, leading, and being part of the team of each company we build, from business to operations to marketing.
As part of this team, you will work hand-in-hand with builders specialized in “Business”, “Growth” and “Product”. This work dynamic creates synergies where everyone can learn from different fields and disciplines to become a jack of all trades: a 360º business builder.
You can find some good stories of what we do (and how we do it!) right here: https://byld.xyz/cases/
Role specifics:
Start Date: October-November 2024
Location: Madrid
Contract Duration: 6 months internship or apprenticeship contract.
Visa sponsorship: Not Available
Remote work policy: In-office - WFH flexibility
Spanish language: Required
Experience: 1-3 years
Monthly stipend: 1200 €
As a part of this program, you will:
Establish people-centric business strategies for our ventures, fusing the practices of design and strategy to structure the business impact of design at a strategic, operational, and organizational level.
Uncover user needs through research, develop deep insights, generate business concepts, and craft how people will interact with the products and services we build.
Design and build digital validation artifacts, as well as prototypes and final products, to validate our business concepts.
Unleash the power of venture building and our validation methodology using no-code tools and get out of the building to test any experiment as a true street fighter.
Pivot as often as the business model canvas requires to get the problem-solution fit as quickly as possible. Less is more and frugality is our best traveling companion.
To apply to this cohort, you need to fulfill the following requirements:
Be an early master’s graduate (or about to graduate) in any of the following fields: business, innovation, marketing, finance, entrepreneurship, technology, engineering, or any other relevant field.
Have full-time availability for 6 months.
Have 1 to 3 years of work experience in consulting, strategy, operations, innovation, or startup/fast-paced environment.
Some hard and soft skills that will make you successful in this role:
Be a social chameleon: having excellent communication skills, and ability to understand and collaborate with different stakeholders, from corporate managers and directors to entrepreneurs, opinion leaders, field experts, and potential customers, among others.
Have extreme curiosity, you are always up-to-date on the latest social, technological, and political trends. You love understanding issues and finding solutions for them.
Be tech savvy: you are at ease with tech tools like Slack, ClickUp, Notion, or similar tools for day-to-day work and collaboration. You have a basic understanding of no-code tools and you’re a fast learner. If you know about Adalo, Figma, Card.io, Airtable, or any toolkit you can bring to the table is more than welcome.
You have a user-centric lover approach/mindset and business and service design experience.
Have a bias for action: you take initiative on the challenges that are presented to you. You can adapt to collaborate as a team and take ownership of your tasks to find solutions.
You are organized and oriented to detail, you like proofreading and creating systems to detect and avoid possible errors.
And we will bring out the red carpet for you if…
You are not scared of IT teams, product teams, analytics, and digital marketing.
You hold strong analytical and problem-solving skills.
You can work with the AARRR Sales Metrics Diagram (Acquisition – Activation – Retention – Referral - Revenue).
Detail is everything to you.
You are capable of interpreting quantitative data and understanding the needs of users thanks to interviews and questionnaires.
What we look for in anyone at Byld…
You know and are curious about new technologies and innovation and their impact on the world that we live in.
You control the “startup” language.
Controlled uncertainty is something that you feel comfortable with.
You are able to multitask and work in rapidly changing environments.
You can manage your time perfectly.
Your attitude is dynamic and ambitious, and you are eager to learn.
You are able to confront opposing opinions.
You are willing to take risks, take initiative, and say what you think at every moment.
You are obsessed with quality.
You have read our values and you identify with them.
Benefits
Inspiring and fulfilling work at an innovative and results-driven company creating cutting-edge ventures.
Create a huge network within the startup and corporation ecosystems.
Work from home is embedded inside the company.
Flexibility in matters of work schedule and holidays.
4 working days policy. Fridays are for fun. We “only” work (hard) from Monday to Thursday.
Dynamics for skills development and formation in different fields. Freedom to learn and apply new technologies to meet the needs of the ventures.
A friendly, inclusive, and multicultural environment. Be part of an international team that is either able to make paella, prepare caipirinhas, or build the next unicorn.
About Byld
Byld is a Spanish Corporate Venture Builder founded in 2017 that designs, validates, and launches new ventures with corporations sharing risks and rewards from day one, we lead and co-found new ventures from scratch combining the best of the entrepreneurial and corporate worlds to encourage the creation of scalable businesses with an international scope.
Our formula for helping companies innovate is more effective and less risky than traditional methods, as it is entirely devoted to it an
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Unsere HELPDESK TEAM wächst weiter und wir suchen DICH w/m alt/jung!
Was erwarten wir?- Wohnhaft in Portugal(aufgrund des portugiesischen Arbeitsvertrages)- sehr gute Deutschkenntnisse in Wort und Schrift- solides Grundwissen im Umgang mit PC/PC-Programmen- Freude an der Telefonie- ein aktives Serviceherz- positive Grundeinstellung- hohes Maß an LernbereitschaftWas bieten wir Dir?- einen sicheren Arbeitsplatz- Festvertrag Voll- oder Teilzeit- ein Gehalt von 1600€+- UND eine Gehaltserhöhung, ab dem dritten Monat um 100€, auf 1700,00€!- attraktive Arbeitszeiten- Bonus und Provisions Modelle- eine Grundausbildung zu deiner TätigkeitWas sind Deine Aufgaben?- Annahme von Telefonaten- / Email- oder Chats in deutscher Sprache- Auskünfte zu Kundenanfragen rund um die Funktionalität unserer Produkte- enge Zusammenarbeit mit unseren Partnern- dem Kunden das Leben (mit uns) zu erleichtern
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Unsere HELPDESK TEAM wächst weiter und wir suchen DICH w/m alt/jung!
Was erwarten wir?- Wohnhaft in Portugal(aufgrund des portugiesischen Arbeitsvertrages)- sehr gute Deutschkenntnisse in Wort und Schrift- solides Grundwissen im Umgang mit PC/PC-Programmen- Freude an der Telefonie- ein aktives Serviceherz- positive Grundeinstellung- hohes Maß an LernbereitschaftWas bieten wir Dir?- einen sicheren Arbeitsplatz- Festvertrag Voll- oder Teilzeit- ein Gehalt von 1600€+- UND eine Gehaltserhöhung, ab dem dritten Monat um 100€, auf 1700,00€!- attraktive Arbeitszeiten- Bonus und Provisions Modelle- eine Grundausbildung zu deiner TätigkeitWas sind Deine Aufgaben?- Annahme von Telefonaten- / Email- oder Chats in deutscher Sprache- Auskünfte zu Kundenanfragen rund um die Funktionalität unserer Produkte- enge Zusammenarbeit mit unseren Partnern- dem Kunden das Leben (mit uns) zu erleichtern
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